Enhancing Employee Performance through Strategic Training: A Study of the Food and Beverage Kitchen Department in Five-Star Hotel in Nusa Dua
Main Article Content
This study investigates the impact of training on employee performance in the Food and Beverage Kitchen Department of five-star hotels in Nusa Dua. The research aims to bridge the gap between theoretical models of training and their practical implementation within the hospitality sector. A quantitative descriptive methodology was employed, with data collected through online questionnaire. The data were analysed using SPSS version 23, including validity and reliability tests, simple linear regression, and t-tests. The results indicate a significant positive relationship between training and employee performance. The study concludes that effective training programmes are crucial for enhancing employee performance and recommends improving training methods and facilities. Future research could explore the long-term effects of different training types on performance outcomes.
Keywords:
Employee Performance, Training Effectiveness, Hospitality Industry, Quantitative Analysis, Food and Beverage Kitchen
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Blessing, Anaja, & Onoja, E. E. (2015). The role of financial statements on investment decision making: a case of united bank for Africa PLC (2004-2013). European Journal of Business, Economics and Accountancy, 3(2), 12–37.
Escultor, Gemma R., & Larsari, Vahid Norouzi. (2023). The Impact of Transformational Leadership on School Culture. International Journal of Social Service and Research, 3(8), 1899–1907.
Ghozali, Imam. (2015). Model Persamaan Struktural Konsep Dan Aplikasi. Dengan Program AMOS 22. Semarang: Badan Penerbit Universitas Diponegoro.
Host, The Welcome, Columbia, British, Host, Kiwi, Host, Aussie, Host, Alaska, Host, Welcome, Host, Welcome, Host, Welcome, Host, Welcome, All, Welcome, & International, Welcome. (1995). HRM in practice 7 . 4 Welcome Host : Professionalizing the tourism industry ? Training and development : no longer a dichotomy ? Having outlined the broad context in which organizations are developing their. 2004.
Indrayani, Indrayani, Nurhatisyah, Nurhatisyah, Damsar, Damsar, & Wibisono, Chablullah. (2023). How does millennial employee job satisfaction affect performance? Higher Education, Skills and Work-Based Learning. https://doi.org/10.1108/HESWBL-01-2023-0004
Jaworski, Caitlin, Ravichandran, Swathi, Karpinski, Aryn C., & Singh, Shweta. (2018). The effects of training satisfaction, employee benefits, and incentives on part-time employees’ commitment. International Journal of Hospitality Management, 74(February 2017), 1–12. https://doi.org/10.1016/j.ijhm.2018.02.011
Kumara, I. W. S. E. & Utama, I. W. M. (2016). Pengaruh Pelatihan Terhadap Kinerja KaryawanDengan Mediasi Kepemimpinan Pada Hotel Satriya Cottages Kuta-Bali. E-Jurnal Manajemen Unud, 1399–1428.
Lee, Kai Sean. (2022). Culinary aesthetics: World-traveling with culinary arts. Annals of Tourism Research, 97, 103487. https://doi.org/10.1016/j.annals.2022.103487
Ružić, Marinela Dropulić. (2015). Direct and indirect contribution of HRM practice to hotel company performance. International Journal of Hospitality Management, 49, 56–65. https://doi.org/10.1016/j.ijhm.2015.05.008
Sa’ad, Auwal Adam, Ahmad, Khaliq, & Saleh, Abdulmajid Obaid Hasan. (2019). P2p islamic fintech investment innovation. A proposal of mushĀrakah smart contract model for smes financing and social development. Al-Shajarah: Journal of the International Institute of Islamic Thought and Civilization (ISTAC).
Sasidaran, S. (2018). Impact of Training on Employee Performance. IOSR Journal of Business and Management, 13–21.
Shtern, Mark, Simmons, Bradley, Smit, Michael, Lu, Hongbin, & Litoiu, Marin. (2015). Performance Management and Monitoring. Cloud Services, Networking, and Management, 217–242. https://doi.org/10.1002/9781119042655.ch9
Solnet, David, & Hood, Anna. (2008). Generation Y as hospitality employees: Framing a research agenda. Journal of Hospitality and Tourism Management, 15(1), 59–68.
Sugiarti, Hartati, T. & Amir, H. (2016). Pengaruh Pelatihan Kerja terhadap Kinerja Karyawan pada PT Padma Radya Aktuaria Jakarta. Epigram, 13(1), 13–20.
Suriani, Ni Made, & Ariani, Risa Panti. (2020). Balinese Fusion Food as Local Culinary Tourism Products. 406(Iconhomecs 2019), 228–233. https://doi.org/10.2991/assehr.k.200218.036
Weller, Ingo, Süß, Julian, Evanschitzky, Heiner, & von Wangenheim, Florian. (2020). Transformational Leadership, High-Performance Work System Consensus, and Customer Satisfaction. Journal of Management, 46(8), 1469–1497. https://doi.org/10.1177/0149206318817605
